TSARSI Case Study: How Graber Solved Their Staffing Challenges

Navigating an Industry Talent Shortage

Graber Outdoors has made a name for itself by transforming outdoor spaces into beautiful, functional extensions of homes. But like most companies in our industry, finding quality and affordable talent was always a challenge amidst the ongoing talent shortage in the construction and manufacturing industries.

In 2021, Graber Outdoors enlisted the help of a TSARSI engineer named Hung. This case study sheds some light on how Hung, with his expertise in 2D/3D drawing, structure analysis, takeoffs, and estimating, has played a pivotal role in helping Graber Outdoors achieve new heights in the outdoor living industry.

Graber's Challenges

Graber Outdoors had been growing steadily, but faced challenges related to project efficiency, precision, and engineering design in a variety of outdoor living projects.

Lack of Skilled, Affordable Talent: Graber Outdoors faced a critical shortage of skilled talent within their budget constraints. Their requirement for a candidate with specialized skills in the U.S. outdoor living industry was limited.

Slow Turnaround Times: Talent shortages cost Graber valuable time and money. Their design phase was lengthy and often led to project delays. For example, a complex drawing generally took 72 hours or more, even when outsourcing to a costly domestic construction service.
Precision and Innovation: The company sought to improve the precision of measurements, material selection, and structure analysis to bring innovative, outdoor living design concepts to life.
Resource Allocation: In-house staff was stretched thin, and the workload hindered creativity in project planning.

Image Courtesy of Graber Outdoors

Discovering TSARSI and the Benefits That Followed

To overcome this obstacle, they turned to TSARSI, an offshore staffing company with extensive construction industry networks and talent pools.

TSARSI's meticulous screening and evaluation processes allowed them to identify and connect with Hung, an exceptional candidate with the unique skills Graber Outdoors needed. Hung's impressive background and eventual selection showcased TSARSI's expertise in sourcing hard-to-find skills, ultimately benefiting Graber Outdoors's projects and growth.

"TSARSI team members excel at what they do and have been a huge asset in cutting the time on our proposals! With TSARSI, Graber Outdoors is able to operate more efficiently and professionally, all while having a quicker turnaround time." - John Graber - Founder/Owner at Graber Outdoors

Graber trained and briefed Hung - their first TSARSI team member - on their unique processes and business objectives. Hung is a dedicated construction engineer with expertise in 2D/3D drawing, structure analysis, takeoffs, and estimating, which proved to be very beneficial as he began work on Graber's construction projects. Hung's role was multi-faceted as he strove to address and overcome the company's toughest challenges:

Design, Estimating, and Process Optimization: Hung worked with Graber Outdoors on a several advanced construction softwares (SketchUp, Layout, CAD, SAP2000, SkyCiv, and ETabs) and techniques to streamline the design process and improve precision.
Construction Permit Quality and Material Efficiency: With Hung's takeoff expertise, the company optimized their material usage, reducing waste and costs. Hung’s diligence ensured the local Department of Construction’s approval of his permit-set deliverables.
Resource Management: Hung's role allowed in-house staff to focus on project management and client interactions, improving overall efficiency.

The Results: Increased ROI, Affordability, and Productivity

Graber was so happy with Hung's work and dedication to the company, they soon added more TSARSI team members to their growing roster of estimators and engineers. The resulting benefits were numerous, but some of the more important ones included:

Streamlined Project Design and Delivery: Graber was able to get more projects done in less time with TSARSI. Hung and his team delivered their work within 24 hours on average, a testament to TSARSI's commitment to on-time delivery and tight-deadline support.
More Bids Won: More accurate takeoffs and designs led to a reduction in project errors and required revisions. This measurable improvement in estimate accuracy ultimately led to an increase in bids won.
More Time for Leadership: In-house staff were finally able to focus on the more strategic parts of running a business. This included finding new business opportunities, as well as improving client communication and satisfaction.
Increased Revenue: Soon, they had a lot of happy customers, especially with Hung's excellent work on construction projects for decks, roofs, pergolas, shelters, gazebos, and other outdoor living spaces. This meant more business and increased revenue.

Looking for Quality, Affordable Talent in the Construction Industry?

Graber is just one of the many clients we've helped save time, money, and resources while increasing bids won and projects delivered. Learn more about how we can help you, too.

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