Matching Graber with Their TSARSI Team

Graber Outdoors, led by John Graber, a seasoned veteran with over 15 years of experience in the lawn and patio industry, has made a name for itself by transforming outdoor spaces into beautiful, functional extensions of homes. To further enhance their services and streamline project execution, Graber Outdoors enlisted the help of a TSARSI engineer named Hung. This case study sheds light on how Hung, with his expertise in 2D/3D drawing, structure analysis, takeoffs, and estimating, has played a pivotal role in helping Graber Outdoors achieve new heights in the outdoor living industry.

a team of engineering resources from Graber Outdoors

"TSARSI team members excel at what they do and have been a huge asset in cutting the time on our proposals! With TSARSI, Graber Outdoors is able to operate more efficiently and professionally, all while having a quicker turnaround time." - John Graber - Founder/Owner at Graber Outdoors


Graber's Challenges

Graber Outdoors had been growing steadily, but faced challenges related to project efficiency, precision, and engineering design in a variety of outdoor living projects.

  • Lack of Skilled, Affordable Talent: Graber Outdoors faced a critical shortage of highly skilled talent within their budget constraints.

  • Limited Access to Qualified Candidates: Their requirement for a candidate with specialized skills in the U.S. outdoor living industry was met with only a limited pool of qualified candidates.

  • Slow Turnaround Times: Project turnaround times were negatively affected by a lack of quality, local talent, costing Graber valuable time and money.

To overcome this obstacle, they turned to TSARSI, an offshore staffing company with extensive construction industry networks and talent pools.

TSARSI's meticulous screening and evaluation processes allowed them to identify and connect with Hung, an exceptional candidate with the unique skills Graber Outdoors needed. Hung's impressive background and eventual selection showcased TSARSI's expertise in sourcing hard-to-find skills, ultimately benefiting Graber Outdoors's projects and growth.

  • Time-Consuming Deck Building Design Process: The design phase for custom outdoor spaces was lengthy and often led to project delays. For instance, a complex drawing generally took 72 hours or more, even when outsourcing to a domestic construction service provider who charged them double what TSARSI cost.

  • Precision and Innovation: The company sought to improve the precision of measurements, material selection, and structure analysis to bring innovative, outdoor living design concepts to life.

  • Resource Allocation: In-house staff was stretched thin, and the workload hindered creativity in project planning.

Enlisting TSARSI's Construction Engineering Services

Graber trained and briefed Hung - their first TSARSI team member - on their unique processes and business objectives. Hung is a dedicated construction engineer with expertise in 2D/3D drawing, structure analysis, takeoffs, and estimating, which proved to be very beneficial as he began work on Graber's construction projects. Hung's role was multi-faceted as he strove to address and overcome the company's toughest challenges:

  • Design, Estimating, and Process Optimization: Hung worked with Graber Outdoors on a several advanced construction softwares (SketchUp, Layout, CAD, SAP2000, SkyCiv, and ETabs) and techniques to streamline the design process and improve precision.

  • Construction Permit Quality and Material Efficiency: With Hung's takeoff expertise, the company optimized their material usage, reducing waste and costs. Hung’s diligence ensured the local Department of Construction’s approval of his permit-set deliverables.

  • Resource Management: Hung's role allowed in-house staff to focus on project management and client interactions, improving overall efficiency.

The Results: Increased ROI, Affordability, and Productivity

The partnership with Hung, just one of TSARSI's many dedicated construction engineers, has yielded significant results for Graber Outdoors:

  • Delivery and Streamlined Design Process: Projects now move more swiftly from concept to completion. Hung delivered his work within 24 hours, committed to on-time delivery, and provided tight-deadline support.

  • Improved Precision: Accurate takeoffs and designs have led to a reduction in project errors and rework, an increase in project bid wins and increased accuracy for project implementations.

  • Increased Capacity: In-house staff were now able to focus on project management, as well as improving client communication and satisfaction. With construction projects for decks, roofs, pergolas, shelters, gazebos, and other outdoor living spaces, Hung was able to confidently meet and exceed Graber's expectations with his dedication to quality and efficient project delivery.

    Graber is just one of the many clients we've helped save time, money, and resources while increasing bids won and projects delivered. Learn more about how we can help you, too.

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